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our Lifetime Guarantee

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SIMPLIFIED TERMS & CONDITIONS


The guarantee is applicable to the lifetime of the initial customer only.


The guarantee is applicable to a newly purchased Coolicon Lighting lampshade from us directly at cooliconlighting.com or an authorised partner, dealer, or distributor only. Products manufactured before 2015 are not covered by the lifetime guarantee program.


The guarantee is only applicable to indoor use products in a normal domestic environment.


From January 2016 to December 2021: To verify your purchase we require original proof of purchase in the name of the owner, this can be in the form of a shop receipt with a credit card statement or invoice.


From January 2022: To verify your purchase we require original proof of purchase in the name of the owner as well as the batch number of your product.


Coolicon Lighting reserves the right to assess all claims on an individual basis.


Coolicon Lighting reserves the right to refuse any claim at its own discretion, the decision of Coolicon Lighting in respect of this guarantee is final.


For full terms and conditions please see our Terms & Conditions page